Enjo Agent Assist is an intelligent support solution embedded directly into your existing ticketing systems. It provides real-time suggestions, automates repetitive tasks, and enhances agent productivity throughout the case lifecycle. With Agent Assist, your support team can:

This guide will help you install, set up, and use Enjo Agent Assist in your ticketing system. 

Agent Assist Installation - ServiceNow (coming soon)

Agent Assist Installation - Zendesk (coming soon)

Slack Ticketing - Easily approve requests in Slack with one click.

Teams Ticketing - Easily approve requests in Teams with one click.

Approvals

Agent Assist

Agent Assist Configuration

Enjo AI

Enjo

Introduction

Enjo benefits

Enjo concepts

Sign Up for Enjo

Login to Enjo

Getting started

Enjo AI for IT teams

Enjo AI for HR Teams

Enjo AI for CS teams

Getting Started

Create AI Agent

Create Router AI Agent

Guidelines for Knowledge Base Articles

Supported File Formats

Zendesk Help Center

Notion Pages

Google Drive

Confluence

Slack Conversations

Microsoft Teams Conversations

Salesforce KB

Salesforce cases

ServiceNow KB

SharePoint

Jira Tickets

Files

Websites

Azure Devops

AI Agent Knowledge

Setup Jira Ticketing

Setup Salesforce Ticketing

Setup ServiceNow Ticketing

Request Handling Behaviour

Triage Behaviour

AI Agent Ticketing

Setup code AI Action

Setup API AI Action

AI Agent AI Actions

Enjo Webchat

AI Agent Channels

AI Agent Admins

AI Agent Profile

AI Agent Persona

AI Agent Response Mode

AI Agent Data Masking

AI Agent Sentiment

AI Agent Message Feedback

AI Agent CSAT

AI Agent Settings

AI Agent Testing

Configuring Enjo

Performance

Adoption

Feedback

Sentiment

Conversations

Help Desk Assessment

Insights & Management

Inbox

Training

Enjo Answers

Scheduled Alerts Setup Guide

Live Alerts Setup Guide

Alerts

Swarm Rooms

Commands

Untitled

Agent Assist Installation - Jira

Agent Assist - Usage Guide

Agent Assist Installation -Salesforce

Agent Assist Installation - ServiceNow

Enjo API

Enjo Webchat SDK

Enjo App Integrations

Jira DC

Jira Cloud

Confluence Server

Salesforce Cases

Salesforce Sandbox

Sharepoint

Slack

Microsoft Teams

Notion

Azure DevOps

ServiceNow

Integrations

Profile

Preferences

Jira personal notifications

Account

Enjo Subscription Plans

Billing Management

Membership Roles

Invite Members

Audit Log

Administration

Agent Assist

Installation Guides