Agent Assist
Agent Assist Installation -Salesforce
8min
this guide will help you install enjo agent assist in salesforce follow these steps to ensure a smooth installation install the package in salesforce configure trusted urls set up cors add the enjo widget to the case layout install the package in salesforce step 1 get the package installation url from the enjo cs team, paste it into your browser and press enter step 2 log in with your salesforce username and password if you are using a sandbox account, enter your sandbox account url and click on the “continue” button step 3 on the installation page, select "install for all users" and acknowledge the terms step 4 click "install" and wait for the installation to complete step 5 once installed, click "done" configure trusted urls step 1 you will land on the 'installed packages' page step 2 click the gear icon at the top and select "setup" step 3 then navigate to trusted urls and add the enjo base url by clicking on the "new trusted url" button step 4 provide api name as enjo and url as https //app enjo ai step 5 select everything in "csp directives" and click the “save” button at the end set up cors step 1 navigate to security > cors and click on the "new" button add the enjo base url as https //app enjo ai and click the "save" button add the enjo widget to the case layout step 1 navigate to any individual case > gear button > edit page step 2 drag and drop the custom managed "enjowidget" component onto the page layout and click the “save” button on the top right corner step 3 click on "authenticate" in the pop up that opens, click on “remove as org default” and then choose “desktop and phone” click on "next" and then click the "save" button that’s it! you have now installed agent assist in salesforce