Agent Assist Installation - Jira

this guide will help you install enjo agent assist in jira follow these steps to ensure a smooth installation install the agent assist app in jira create an ai agent and connect to jira on enjo add agent assist widget 1 install the assist app on jira step 1 install the agent assist app on your jira > go to jira > you can see the agent assist app on the right side step 2 click on ask enjo > you will get a pop up with a warning that the user is not a member click on the "click here" tab step 3 when you click the "click here" tab, you are redirected to the enjo dashboard you need to sign up for enjo and create a workspace follow the signup guide https //docs enjo ai/sign up for enjo 2\ create an ai agent and connect to jira on enjo step 1 after successful signup, you will land on the dashboard make an ai agent by following this guide ai agent https //docs enjo ai/create enjo ai agent step 2 after creating an ai agent, navigate to settings > apps > click on connect apps and choose jira step 3 follow jira app guide https //docs enjo ai/jira cloud to add the jira app to enjo step 4 after the addition of the jira app go to the dashboard & click on agent assist step 5 click on add widget > select your jira account > click next > add step 6 you should now be able to see jira agent assist on the dashboard table step 7 click on the 3 dots (…) and click view details 3\ configure agent assist widget step 1 in the ai agent chat tab, you can do configuration related to the agent assist widget ui step 2 go to ai agent mapping > add mapping > select an ai agent and select whether it is for all cases or specific cases (you can assign a bot for all cases or a particular case based on various fields like their ticketid /projectid etc) step 3 click submit and go to the jira > click on ask enjo step 4 you can also generate a kb article step 5 go to the chat tab to talk to the chatbot which is based on the ai agent assist mapping you can add knowledge sources from various sources to your chatbot and get relevant ai answers and chat responses