Introduction

Enjo is an AI-powered support automation platform made for your help desk. Enjo is purpose-built for end-to-end automation of employee or customer support requests.

Enjo leverages generative AI to automatically resolve most support requests by learning from your company's knowledge and taking actions in your enterprise systems on your behalf. Enjo automatically classifies and creates support tickets for more complex requests in your existing ticketing system, ensuring seamless integration with your current workflows.

With capabilities like intelligent rephrasing, AI-generated suggestions, sentiment analysis, summarization, and knowledge asset generation, Enjo empowers your support agents to resolve issues faster.

In this docs portal, we cover Enjo concepts, getting started, and detailed guides on configuring and managing Enjo for your support needs.