Automation Tools
Alerts
Live Alerts Setup Guide
3min
Live Alerts enable real-time notifications by triggering as soon as specific conditions are met. Follow this guide to configure live alerts tailored to your immediate notification needs.
Step 1: Log in to Enjo dashboard, click on automation tools -> Alerts. You will now be on alerts Dashboard.
Step 2: Click on "New Alert" at top right corner
Step 3: Alert Name & Description: Enter a unique name & a brief description for the alert.
Click "Next"
Step 4: Trigger and content
- Choose Live Alert from the Alert Type
- Trigger Event: Currently, live alerts only support sentiment-based alerts. An alert is triggered when ,a specific sentiment appears in the live sentiment report & additional conditions are met.
- Select Sentiment Report: Choose the sentiment report for which you want to set up an alert. (Note: The selected connection in Content Source must have a live sentiment report set up for it to appear in the dropdown. )
- Conditions: Define the additional conditions that must be met to trigger an alert.
Click "Next"
Step 5: Choosing Destination
- Select Platform: Choose where you want to receive the alerts.
- Delivery Options: Send alerts to a channel or directly to personal DMs using the Share With feature.
Step 6: Before creating your report, you can preview it by clicking "Test" to see a mock version of how it will appear when sent. Once satisfied, simply click "Create Report."
Updated 23 Mar 2025
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