Swarm Rooms

create dedicated channels in slack or teams that sync 2 way with a request key features all updates and activities from the request will be posted on this channel all conversations in this channel will get updated as comments in the request participants, if any, from the request will be automatically added as members of the channel setup swarm room triggers set up swarm room triggers for selected projects, with jql filters and conditions whenever the conditions are satisfied, enjo will automatically create a new channel with the name specified in the ‘new channel configuration’ tab users can create multiple swarm rooms with this feature step 1 go to enjo dashboard > swarm rooms > triggers > +new trigger step 2 add the trigger name, ticketing system, connection, project, jql, condition for swarm rooms to be created, platform to create swarm rooms, and workspace if you have selected, ‘ticket field is updated’, under the condition to create swarm rooms, choose the field as well step 3 by default, your channel name will be under the syntax @@@jira issue key@@@ (eg itsm 32) but you can change it to change the channel name syntax, click on ‘show channel name syntax’, copy the preferred syntax, and paste it into the field you can also make the channel private by clicking on the ‘make channel private’ checkbox step 4 once the configurations are set, click on the "save" button configure swarm room settings access the 'settings' tab under 'swarm rooms' to modify the default swarm room behavior choose between two way sync (bidirectional communication), one way sync (posting ticket updates to the swarm room), or no sync customize which ticket updates are posted to the swarm room, add all ticket participants as channel members, and decide whether to archive the swarm room upon ticket resolution view swarm room list as swarm rooms are created based on configured triggers, view them under the 'rooms' tab within 'swarm rooms'