Emoji Actions

enjo allows users to trigger actions in slack or teams by adding specific emojis to messages this feature helps streamline workflows by linking emojis to predefined actions, making it easier for users to interact with the platform configuration steps step 1 navigate to enjo dashboard log in to the enjo dashboard select automation tools from the navigation menu step 2 select emoji actions in the automation tools section, click on emoji actions choose the relevant chat app ( slack or teams ) and the ticketing app (e g , jira ) select the appropriate scope workspace applies to the entire workspace person applies to an individual user ai agent the action will be triggered by a specific ai agent click next to proceed step 3 select emoji for action choose the emoji that will trigger the action (e g , 🎫 for ticket creation) define purpose provide a brief description of the emoji action’s purpose admin only option select this option if the action should be accessible only to admins step 4 choose the action type select from the following action types create request update request create issue request issue step 5 decide on ai agent defaults or customization choose whether to use the ai agent defaults for behavior alternatively, customize the behavior based on the request type and project step 6 select creation form requirement decide whether a creation form is needed when the emoji action is triggered step 7 click create once all configurations are complete, click create to save the emoji action the chosen emoji will now trigger the specified action in the selected chat or ticketing platform for additional support, contact enjo support through the help section