Automation Tools
Alerts
3min
Enjo Alerts is your go-to solution for receiving timely notifications from the Helpdesk application. With powerful integration capabilities and customizable alert options, you can stay updated whether events occur in real time or on a schedule.
- Scheduled Alerts: Scheduled Alerts send recurring notifications for issues matching your set conditions (e.g., "Send me all open cases at 8 AM daily").

- Live Alerts: Get immediate notifications when specific conditions are met (e.g., a high-priority case has triggered negative Sentiment).

Updated 28 Feb 2025

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