Azure Devops

Enjo AI Agents can train on data in your Azure work items to answer customer queries.

Please make sure Azure DevOps is connected and available for your Enjo AI agent. Read more about setting up Azure Devops connection here.

Step 1: Log in to Enjo dashboard - click on the "AI agent studio" menu item.

Click on the AI agent, head over to the "Knowledge" tab, click on the "Add data" button, and choose "From external app" in the dropdown.

Step 2: Select "Azure work items" from in the drawer that opens up.



If you haven't yet linked your Azure DevOps account, please see Azure DevOps Integration with Enjo for Seamless Automation on how to do it.

Step 3: Select your Azure connection and click the "Next" button. Step 4: Choose the organization and provide the required 'WIQL' and click the “Start Indexing” button. WIQL is to set the criteria and read only the matching work items from DevOps

Enjo will train on your Azure work items. You will be able to see the indexed work items under the 'Knowledge' tab of AI Agent Studio.



When you test the Enjo AI agent, or there is a question in the deployed channels, Enjo will use the relevant information from the DevOps work item to generate the answer. Enjo will also add the corresponding citation, and link to the work item, to the answer.

See the below screenshots showing the generated answer with the source link and the corresponding work item in DevOps.

Enjo understands the data in the work items by reading the title, description, and comment fields. Reach out to the Enjo CS team if you require any customization of this behavior.