AI Agent Persona

persona settings define how an ai agent appears and behaves across channels these settings determine the agent’s identity, tone, and role , ensuring consistency, trustworthiness, and brand alignment in every interaction prerequisites access to ai agent studio in your enjo workspace ai management permissions how to access persona settings go to your enjo dashboard open ai agent studio select an existing ai agent or create a new one click the persona tab configuration fields agent avatar upload a png or jpg image appears in slack, teams, web chat, and other channels recommended size 512 × 512 px agent name name shown in conversations should be friendly, descriptive, or brand aligned examples helpbot, hr assistant, support ai role a one sentence description of the agent’s responsibility guides ai response style and scope example you are a support agent your job is to help users resolve their issues as efficiently as possible answer style define how the agent communicates tone friendly, professional, or neutral length concise or detailed team name department or group the agent represents examples it operations, finance helpdesk team description short context about the team behind the ai example we are the internal it support team, helping employees with tools, access, and troubleshooting