Microsoft Teams

enjo integrates with microsoft teams to make ai powered support and knowledge accessible directly within teams once connected, all enjo ai agents in the workspace can use the teams integration prerequisites admin permissions in enjo microsoft teams tenant with permissions to install apps tenant id and team id of the target microsoft teams team permissions required scope description purpose teammember read all read team member info sync members with enjo teamwork migrate all migration access enable data migration into teams channel readbasic all read channel basics get list of channels chatmessage read all read chat messages access conversation history user read all read user profiles sync users with enjo workspace channelmember read all read channel membership map users to channels groupmember read all read group membership sync group memberships team readbasic all read basic team info identify teams to connect chat read all read chat threads access chat conversations channelmessage read all read channel messages access full channel history chat readwrite all read/write chats support enjo posting in chats organization read all read org info get organization level metadata group selected read selected groups limit enjo’s access to specific groups chatmember read all read chat membership sync user participation in chats connection steps login to enjo dashboard settings apps select msft teams from in the drawer that opens up click on 'add app', add the tenant id and teams id find tenant and teams id >go to microsoft teams team where you want to install enjo click on the three dots available right side of that team and click on get a link to the team in the second screen of the popup, click on 'here' in the line, click here to install the microsoft teams app and complete the connection setup you will be redirected to the microsoft admin page find enjo under 'all apps' click on it and add it to your team once done, you can see your connection under apps every enjo ai agent in the workspace would be able to use your connection