Enjo Subscription Plans
Enjo pricing scales with your support volume, not your headcount. All plans include unlimited seats, so you're never charged based on the number of people using the platform.
This page explains what's included in each plan and how they differ across AI replies, features, and support levels.
Plans overview
Plan | Price | AI Replies included | Additional AI Replies |
|---|---|---|---|
Free | $0/month | 200 | Not available |
Starter | $95/month | 1,000 | $0.05 each |
Standard | $295/month | 3,000 | $0.05 each |
Enterprise | Custom | Custom | Custom |
For a full feature comparison, see enjo.ai/pricing.
Enjo subscription plans
Free — $0/month
Permanent free tier, no credit card required, cancel anytime. Designed for teams getting set up and proving AI works on real tickets.
Includes:
Unlimited agent seats
Unlimited channels
Shared Inbox
Help Center
Insights
200 AI replies/month
Core integrations
Email and chat support
Self-serve onboarding
Starter — $95/month
For small support teams that need consistency. Cancel anytime.
Everything in Free, plus:
AI Actions
Core Guardrails
Basic Insights for Slack and Teams
1,000 AI replies/month
Additional AI replies at $0.05 each
Basic knowledge sources
Basic automation workflows
Basic analytics
Basic roles and access control
Unlimited integrations
Email and chat support
Credit card payment
Self-serve onboarding
3. Standard — $295/month (Recommended)
For support leaders managing AI at scale. Cancel anytime.
Everything in Starter, plus:
Natural language workflows
Advanced Guardrails
AI testing and training workflows
Enhanced Analytics
Custom role-based access and Guardrails
Audit Trail and QA review flows
Agent Assist
Advanced support workflow automation tools
3,000 AI replies/month
Additional AI replies at $0.05 each
Up to 50,000 knowledge blocks
Advanced analytics and AI performance
Advanced roles and access control
Email, chat, and Slack support
Assisted onboarding
Multiple payment options
4. Enterprise — Custom pricing
For large organisations with security, compliance, and scale requirements.
Everything in Standard, plus:
Custom AI reply volume
Custom knowledge block limits
Custom guardrails and QA configuration
Custom integrations
Custom contract with security and audit commitments
Enterprise SLA and priority support
Dedicated success manager
Dedicated onboarding and success plan
Training sessions (1 per quarter)
Multiple payment options
Contact sales@troopr.ai to discuss Enterprise pricing.
Upgrade your workspace
To upgrade to Starter or Standard:
Go to Global Settings → Billing.
Click View Plans and Upgrade.
Select your plan and complete payment by credit card.
To upgrade to Enterprise:
Contact the Enjo sales team at sales@troopr.ai or chat with the team.
What's next
Manage Users — Add and manage members in your workspace.