AI Agent Knowledge

the ai agent knowledge feature in enjo enhances support queries by leveraging multiple knowledge sources to generate accurate, coherent, and human like responses each response includes citations with links and relevance scores, ensuring transparency and reliability in addressing user requests key capabilities unified knowledge management knowledge sources can consist of one or more pages, documents, or articles from a single application or platform example website pages, sharepoint folders, or confluence spaces can be grouped as a knowledge source global knowledge source configuration administrators can manage knowledge sources centrally via the global knowledge page this allows shared usage of the same knowledge source across multiple ai agents, streamlining management and ensuring consistency ai agent specific knowledge customization ai agents can be configured to prioritize specific knowledge sources via the enjo ai agent studio > knowledge page this ensures responses are tailored to specialized datasets or company specific knowledge bases preffered knowledge sources users can define source preferences, allowing the ai to reference prioritized databases for enhanced accuracy and relevance you can also add a knowledge source for a specific ai agent in the enjo ai agent studio > knowledge page integrations enjo supports a wide variety of applications and platforms for seamless knowledge integration see below for how administrators can add knowledge sources from supported apps docid\ d7glduevtjam8kg9sosnl docid\ lberb9s65vefxxttv6hkm docid\ ehuu2md3yp5fa8v mznre docid\ qz3tvp7nq2kzhv rpa8b7 docid 9ppp3egq1dsi2na1kxl7d docid 2noefz1snryhi4r z r g docid\ tuoey q19c1hahdl5jdb1 docid\ y41vdzo9phdxvzti3ta6z docid\ dagbsxc1zikvo4bhbcmyy docid\ arol51zm46hi pq6vlc64 docid\ az54kvojidrivb3usclux docid\ pgnegxoxqugfx8n2epovu docid\ ysu583xiktpg0lwkeyocd docid\ dudiluro7cjnjdg8qmotc