Introduction

Enjo is an AI-powered support automation platform made for your help desk. Enjo is purpose built for end to end automation of employee or customer support requests.

Enjo leverages generative AI to automatically resolve a vast majority of support requests by learning from your company's knowledge and taking actions in your enterprise systems on your behalf. For more complex requests, Enjo automatically classifies and creates support tickets in your existing ticketing system, ensuring seamless integration with your current workflows.

With capabilities like intelligent rephrasing, AI-generated suggestions, sentiment analysis, summarization, and knowledge asset generation, Enjo empowers your support agents to resolve issues faster than ever before.

In this docs portal, we cover Enjo concepts, getting started and detailed guides on configuring managing Enjo for your support needs.