Administrators can configure how Enjo should create and handle user requests in the request handling tab. 

-> AI agent studio-> AI agent -> Ticketing -> Request handling tab. 

The following are the features included in Request Handling behavior:

Slack Ticketing -  Configure how Enjo should create and handle user requests in Slack channel

Teams Ticketing -  Configure how Enjo should create and handle user requests in Teams channel

Setup Salesforce Ticketing

Request Handling Behaviour

Request Creation Behavior

Enjo AI

Enjo

Introduction

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How Enjo Works: AI-Powered Service Automation | Enjo

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Enjo AI for IT teams

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Google Drive

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Slack Conversations with Enjo: Streamline Team Support

Microsoft Teams conversations

Salesforce KB

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Integrating Enjo with SharePoint for Seamless Collaboration

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Enjo Answers

File Management in Enjo: Streamline Your Document Process

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AI Agent Ticketing

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Enjo AI Agent Admins

Enjo AI Agent Profile

AI Agent Persona: Customizing Enjo for Enhanced Support

Response Mode in Enjo: Tailoring AI Interaction Styles

Data Masking for Secure AI Support Automation | Enjo.ai

Sentiment Analysis with Enjo: Understand Customer Feedback

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Agent Assist Installation -Salesforce

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Configuring Enjo

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Managing Slack Conversations with Enjo: Boost Team Collaboration

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Inbox

Enjo App Integrations: Connect with Your Favorite Tools

Jira DC

Jira Cloud

Confluence Server

Integrating Enjo with Google Drive for Efficient File Sharing

Integrating Enjo with Confluence Cloud for Enhanced Collaboration

Integrating Enjo with Salesforce Cases for Support

Integrating Enjo with Salesforce KB for Efficient Support

Integrating Enjo with Salesforce Sandbox for Enhanced Support

Sharepoint

Integrating Enjo with Slack: Streamline Team Communication

Integrating Enjo with Microsoft Teams for Better Collaboration

Integrating Notion with Enjo: Automate Your Workflow

Integrating Enjo with Zendesk Help Center for Better Support

Azure DevOps Integration with Enjo for Seamless Automation

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Enjo API

Enjo Webchat SDK Documentation

Enjo Subscription Plans: Choose Your AI Support Solution

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