Salesforce Cases

Enjo supports integration for Salesforce cases. It is recommended to use a service account to integrate with Enjo.

Step 1: Login to Enjo dashboard - Settings- Apps.

Step 2: Click on 'Connect Apps' and select 'Salesforce cases'.

Step 3: Click on 'Add New'

Step 4: You will be redirected to Salesforce login.

Step 5: Allow access

You will be redirected to the Enjo App. You can see your connection under Apps. Every Enjo AI agent in the workspace can use your connection.