Salesforce cases

enjo ai agents can train on salesforce cases to answer customer queries steps step 1 log in to enjo dashboard click on the ai agent studio menu item click on the ai agent, head over to the 'knowledge' tab, click on the ‘add data’ option, and choose 'from external app' step 2 select salesforce cases from the drawer that opens up if you haven't yet linked your salesforce account, please read more salesforce cases docid\ od vf0 nz6ijdhmkxmm2m step 3 now in enjo, choose the salesforce case connection and click on next step 4 enter the soql filter and click on “get count” once you have the count of the document which are going to be indexed, click on “start indexing” enjo will now train on your salesforce cases you will be able to see the indexed files under the 'knowledge sources' tab