Enjo simplifies IT issue management by enabling users to create and track support tickets directly through their chat platforms (e.g., Slack, Teams, Websites, and others). Enjo AI Agents come with following ticketing capabilities

Setting Up Ticketing Systems for the AI Agent 

See below for how administrators can add a ticketing system to the AI agent:

Conversational Ticketing - Enjo speeds up resolution of support requests by letting you create and handle support tickets directly in your chat.

Azure Devops

AI Agent Ticketing

Setup Jira Ticketing

Enjo AI

Enjo

Introduction

Enjo benefits

Enjo concepts

Sign Up for Enjo

Login to Enjo

Getting started

Enjo AI for IT teams

Enjo AI for HR Teams

Enjo AI for CS teams

Getting Started

Create AI Agent

Create Router AI Agent

Guidelines for Knowledge Base Articles

Supported File Formats

Zendesk Help Center

Notion Pages

Google Drive

Confluence

Slack Conversations

Microsoft Teams Conversations

Salesforce KB

Salesforce cases

ServiceNow KB

SharePoint

Jira Tickets

Files

Websites

AI Agent Knowledge

Setup Salesforce Ticketing

Setup ServiceNow Ticketing

Request Handling Behaviour

Triage Behaviour

Setup code AI Action

Setup API AI Action

AI Agent AI Actions

Enjo Webchat

AI Agent Channels

AI Agent Admins

AI Agent Profile

AI Agent Persona

AI Agent Response Mode

AI Agent Data Masking

AI Agent Sentiment

AI Agent Message Feedback

AI Agent CSAT

AI Agent Settings

AI Agent Testing

AI Agents

Performance

Adoption

Feedback

Sentiment

Conversations

Help Desk Assessment

Insights & Management

Inbox

Training

Enjo Answers

Swarm Rooms

Commands

Approvals

Untitled

Agent Assist

Agent Assist Configuration

Agent Assist Installation - Jira

Agent Assist - Usage Guide

Agent Assist Installation -Salesforce

Agent Assist Installation - ServiceNow

Enjo API

Enjo Webchat SDK

Enjo App Integrations

Jira DC

Jira Cloud

Confluence Server

Salesforce Cases

Salesforce Sandbox

Sharepoint

Slack

Microsoft Teams

Notion

Azure DevOps

ServiceNow

Integrations

Profile

Preferences

Jira personal notifications

Account

Enjo Subscription Plans

Billing Management

Membership Roles

Invite Members

Audit Log

Administration