Setup Jira Ticketing

enjo can connect with jira cloud or dc and lets you create and handle support tickets directly in your chat users can create jira tickets, add comments, get updates, and perform any request actions on jira issues steps step 1 log in to enjo dashboard click on the ai agent studio menu item click on the ai agent, head over to the 'ticketing' tab, and click on the "+ configure ticketing" button on the top right corner step 2 choose "jira" from the apps list if you haven't yet linked your jira account, please refer to the following for connecting to jira cloud jira cloud docid\ xm5oaxbqzeoamjl47xfym for connecting to the jira server jira dc docid 2s6s2c5chxktagpdgtqgm step 3 choose the jira connection and click on the "next" button step 4 add the relevant request types from jira to the enjo ai agent under request types docid\ tqhksgfw1eut5nu5kpiut step 5 configure how you want to create user requests under request handling behaviour docid\ naclyx ykxjmik0bgy9z step 6 configure how you want to triage the incoming requests in the triage behaviour docid\ uxb 86c1ugwy3nqsxu4u3 the ai agent is now set up to create and handle jira tickets and sync in real time with your chat conversations