AI Agents
AI Agent Knowledge
Jira Tickets
1min
Enjo AI Agents can train on Jira Tickets to answer customer queries.
Step 1: Log in to Enjo dashboard - click on the AI agent Studio menu item, click on the AI agent, head over to the 'Knowledge' tab, click on the ‘Add data’ option, and choose 'From external app'.
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Step 2: Select Jira from the drawer that opens up.
If you haven't yet linked your Jira account, please read more here
Step 3: Now in Enjo, choose the Jira connection and click on next.
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Step 4: Enter the JQL filter and click on “Get count.” Once you have the count of the documents to be indexed, click on “Start Indexing.”
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Enjo will now train on your Jira Tickets. The indexed files will be visible under the 'Knowledge Sources' tab.