Choose how the AI agent should ask for feedback about the generated answer to the users using the Feedback feature. 

click on the AI agent studio menu item. Click on the AI agent, 

. 

Choose if you want to have '2-star' or '5-star' feedback or none here. 

View feedback that users gave for AI agent answers via the communication platforms, along with comments and reasons.


When an AI agent responds to a user's query, they can mark the responses as helpful or not helpful, providing valuable input. The feedback feature captures positive and negative feedback, along with optional comments and reasons 

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