Enjo

Website Sign Up Chat with Us

Introduction How Enjo Handles a Request Enjo Concepts Sign Up for Enjo Login to Enjo Set Up Your AI Agent Enjo AI for IT teams Enjo AI for HR Teams Enjo AI for CS teams

Create AI Agent Create Router AI Agent AI Agent AI Flows AI Agent Escalation Bulk Testing AI Agent Testing Training

AI agent knowledge Guidelines for Knowledge Base Articles Supported File Formats Files Confluence Jira Tickets Salesforce KB Salesforce cases Google Drive Zendesk Slack as a Knowledge Source Microsoft Teams as a Knowledge Source Zammad as a Knowledge Source Websites Azure Devops

AI Agent Ticketing Setup Jira Ticketing Setup Salesforce Ticketing Setup ServiceNow Ticketing

Request Handling Behaviour Request Creation Behaviour Request Types Guest Facilitation Off hour settings Emoji Markers CSAT Handling Privacy Mode Ticket Sync Filter Request Preview Request Card Customization Request View Customization

AI Agent AI Actions Setup Code AI Action Setup API AI Action Setup Copilot Answers Setup MCP Action Setup Template AI Actions Setup from Prompt

AI Agent Channels Enjo Webchat

AI Agent Settings AI Agent Persona AI Agent Response Mode AI Agent Data Masking AI Agent Message Feedback AI Agent CSAT AI Agent Admins

Sentiment Executive Insights Help Desk Assessment Feedback Conversations

Performance Performance Insights Feedback Ticketing Insights

Adoption Setup Overview Engagement

Inbox Help Center Enjo Answers

Emoji Actions Swarm Rooms Commands Approvals

Alerts Scheduled Alerts Setup Guide Live Alerts Setup Guide

Agent Assist Agent Assist Integration and Configuration Installation - Jira Agent Assist Installation -Salesforce Agent Assist Installation — ServiceNow Agent Assist Using Agent Assist in Your Helpdesk

Enjo App Integrations Enjo API Enjo Webchat SDK Jira DC Jira Cloud Confluence Server Google Drive Confluence Cloud Salesforce Cases Salesforce KB Salesforce Sandbox SharePoint Slack Microsoft Teams Notion Zendesk Help Center Azure DevOps ServiceNow Zammad Connect Bitbucket Cloud

Profile Preferences Notifications Jira Notifications

Enjo Subscription Plans Billing Management Invite Users Audit Log Guardrails

User Roles Custom Roles in Enjo Permissions

Generated by Enjo

AI Agents›AI Agent Knowledge›Zammad as a Knowledge Source

Zammad as a Knowledge Source

2 min read

AI Assistant

How can we help 👋

Ask me anything I'll help you find the right answers from our help center.