Enjo supports integration for Salesforce cases. It is recommended to use a service account to integrate with Enjo. 

Step 2: Click on 'Connect Apps' and select 'Salesforce cases'. 

Step 4: You will be redirected to Salesforce login. 

You will be redirected to the Enjo App. You can see your connection under Apps. Every Enjo AI agent in the workspace can use your connection. 

Salesforce Slack Integration, Salesforce Teams Integration, Salesforce Webchat integration

Confluence

Salesforce Cases

Salesforce KB

Enjo AI

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Getting started

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Guidelines for Knowledge Base Articles

Supported File Formats

Zendesk Help Center

Notion Pages

Google Drive

Slack Conversations

Microsoft Teams Conversations

Salesforce cases

ServiceNow KB

SharePoint

Jira Tickets

Files

Websites

Azure Devops

AI Agent Knowledge

Setup Jira Ticketing

Setup Salesforce Ticketing

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Request Handling Behaviour

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AI Agent Ticketing

Setup code AI Action

Setup API AI Action

AI Agent AI Actions

Enjo Webchat

AI Agent Channels

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Untitled

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Agent Assist Configuration

Agent Assist - Usage Guide

Agent Assist Installation - Jira

Agent Assist Installation -Salesforce

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