Integrations

Integrating Enjo with Salesforce Cases for Support

2min

Enjo supports integration for Salesforce cases. It is recommended to use a service account to integrate with Enjo.

Connection Steps

Step 1: Login to Enjo dashboard - Settings- Apps.

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Step 2: Click on 'Connect Apps' and select 'Salesforce cases'.

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Step 3: Click on 'Add New'

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Step 4: You will be redirected to Salesforce login.

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Step 5: Allow access

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You will be redirected to the Enjo App. You can see your connection under Apps. Every Enjo AI agent in the workspace can use your connection.