Integrating Enjo with Salesforce KB for Efficient Support

Enjo supports integration for Salesforce KB. It is recommended to use a service account to integrate with Enjo.

Step 1: Login to Enjo dashboard - Settings- Apps.

Step 2: Click on 'Connect Apps' and select 'Salesforce KB'.

Step 3: Click on 'Add New'

Step 4: You will be redirected to Salesforce login.

Step 5: Allow access

You will be redirected to the Enjo App. You can see your connection under Apps. Every Enjo AI agent in the workspace would be able to use your connection.