Provides visibility into the AI agents' response feedback and comments.

In the "Logs" tab, administrators can easily navigate between different AI agent's insights they have access to by selecting the dropdown in the upper left corner and choosing the time range for the reports.

On clicking on 'View details', you would be able to see the reporter, reported time, feedback, comment, and reason (Reason if it was negative feedback). The comment and reason sections are optional for the user to fill. 

The "Distribution" tab provides information on the number of positive and negative feedback received across users.

The administrators can also choose to Export the reports in CSV by using the "Export Data" button on the top right corner of the page. 

Insights on user via the communication platforms like Slack/Teams/Webchat along with comments and reasons.

Adoption

Feedback

Sentiment

Enjo AI

Enjo

Introduction

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How Enjo Works: AI-Powered Service Automation | Enjo

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Sign Up for Enjo

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Slack Conversations with Enjo: Streamline Team Support

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AI Agent CSAT & Resolution Feedback: Improve Customer Support

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Integrating Enjo with Salesforce Sandbox for Enhanced Support

Sharepoint

Integrating Enjo with Slack: Streamline Team Communication

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Azure DevOps Integration with Enjo for Seamless Automation

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