Enjo AI agent user interaction behavior can be customized in the AI agent persona. 

Go to your AI agent in the Enjo dashboard, click on the AI agent studio menu item, click on the AI agent, and then click on

Here you can tune the way the AI agent responds by customizing the default persona or by creating a new custom persona from scratch. 

Choose "Add and Manage Custome response" in the Answer Construction to provide custom prompts to the Enjo AI agent to receive personalized responses.


Explore how to customize Enjo’s AI agent persona to reflect your brand's voice, improve customer interactions, and enhance overall service desk performance.

Enjo AI Agent Profile

AI Agent Persona: Customizing Enjo for Enhanced Support

Response Mode in Enjo: Tailoring AI Interaction Styles

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